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Products for Return
• Must be unopened* currently-marketed products in
resalable** condition.
• Product may be returned for a full refund if
returned within 30 days of purchase with no
restocking fee. Product returned after 30 days is
subject to a 20 percent restocking fee.
• Products will be returned to the nearest
distribution center at the account’s expense, along
with a copy of the original order.
• Special-order items cannot be returned.
Products for Exchange
• Must be unopened* currently-marketed products in
resalable** condition.
• Products received in exchange must be of equal or
greater value than those returned.
• Product exchanged after 30 days is subject to a 20
percent restocking fee.
• Products to be exchanged will be returned to the
nearest distribution center at the account’s
expense, along with a copy of the original order.
• Special-order items cannot be returned.
Products Returned for
Credit
• Must be unopened* currently-marketed products in
resalable** condition.
• Returns for credit must be arranged through the
Sales Department in Superior.
• Products returned for credit within 30 days of
purchase will receive full credit for product and
taxes (no credit will be issued for freight
charges).
• Products returned after 30 days will be subject to
a 20 percent restocking fee payable by the account
(no credit will be issued for freight charges).
*Unopened refers
mainly to bottles. Packaging and boxes can be
opened, but please try to return items in resalable
condition.
**Resalable condition
refers to be the condition of the product itself and
all packaging required to resell the product.
Aftermarket products such as WIX, Donaldson and Twin
Air filter products must be shipped back in separate containers to allow their packaging to
qualify for resalable condition.
The Distribution Center
Manager will make the final determination regarding
the condition and acceptance of all products
considered for a return or exchange. In situations
where products do not meet the return/exchange
guidelines, the customer will be contacted for
disposition or return of any non-compliant products.
In these cases, the customer is also responsible for
return freight costs.
Direct returns to the nearest
AMSOIL Product
Centre.
Please
CONTACT US
with any questions.
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